August 2019 - The Dental Practice Fixers
Monthly Archives

August 2019

“My Hygienist Has HORRIBLE Breath – And The Patients Are Noticing!”

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In today’s episode a doctor writes in with a difficult question – his hygienist has a horrible case of stink breath! They confronted her and she claims that….well, you just have to hear what she claims! Can anything be done? Leave it to The Dental Practice Fixers (Dr. Richard Madow and Dr. David Madow) to sort this one out. Then we go to the “Call of The Week.” A practice gets called out on Yelp for frequent “upselling.” Let’s see how they address this when a potential new patient wants to know the scoop. If you have a question that you would like answered on our podcast, please send it in to podcast@madow.com. We will do our best to get yours answered!

“I’m In The Middle Of A Big Case And The Patient Is Not Paying!”

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On today’s episode we have a great question from a listener. They are in the middle of a large case and have given the patient a payment plan. The problem? They are not paying and there are major indications that they never will!! Do you think Dr. Richard Madow and Dr. David Madow (The Dental Practice Fixers) will “ream them a new one?” You need to listen to find out. Then we go to the “Call of The Week.” A patient is simply looking for a practice that runs on time. This should be an easy one to answer AND schedule. How do you think they did? You need to listen to find out! If you have a question that you would like answered on our podcast, please send it in to podcast@madow.com. We will do our best to get yours answered!

“A Tale Of Two Hygienists – What Should We do?”

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Today’s episode features a very interesting question. The practice has two hygienists. One has been there forever and is on the way out. She is not that up on soft tissue management and has little interest in learning. But the patients LOVE her! The other is new, has more time in the schedule, and is interested in perio therapy. But the patients don’t seem to be warming up to her. What can be done? Leave it to The Dental Practice Fixers (Dr. Richard Madow and Dr. David Madow) to sort this one out. Then we go to the “Call of The Week.” A practice is advertising on their website that they have a “Membership Plan.” But when the caller asks about it, do you think they can answer their questions? You need to listen to find out! If you have a question that you would like answered on our podcast, please send it in to podcast@madow.com. We will do our best to get yours answered

“I’m In Debt, My Dad Wants My Support…..and I Don’t Like Dentistry!”

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Today’s episode features a very difficult listener question. A young dentist is in severe debt – between his practice loan and his “dentist’s lifestyle” it’s over a million dollars! To add insult to injury, his Dad is expecting some support from his rich dentist son. And oh yeah – he doesn’t really like dentistry either! Listen now to hear what Dr. Richard Madow and Dr. David Madow (The Dental Practice Fixers) have to say! Then we go to the “Call of The Week.” A patient knows they need five or six crowns and they have a very minor question. Do you think they got them scheduled? You need to listen to find out! If you have a question that you would like answered on our podcast, please send it in to podcast@madow.com. We will do our best to get yours answered!


“I’m In Debt, My Dad Wants My Support…..and I Don’t Like Dentistry!”